Effective Date: October 25, 2024

1. Introduction NCD SEAS Ship Maintenance LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use and share it, and the choices you have regarding your personal information.

2. Information We Collect We may collect the following types of information from our clients, partners, and users:

Personal Information: Name, contact details (email, phone number), job title, company name, and other identifying details.
Business Information: Vessel details, service requirements, operational data, and service history.
Technical Data: IP addresses, browser type, and browsing behavior when interacting with our website or digital services.
Cookies: Information collected via cookies and similar tracking technologies to enhance user experience on our website.

3. How We Use Your Information We use the information collected for the following purposes:

Service Delivery: To provide our ship maintenance and repair services, manage client relationships, and ensure customer satisfaction.
Communication: To contact you regarding services, updates, and promotional materials related to our offerings.
Compliance: To comply with legal obligations, industry regulations, and internal policies related to ship maintenance services.
Improvement and Analytics: To analyze customer behavior, improve our website functionality, and optimize service delivery based on user feedback and interaction.

4. Sharing and Disclosure of Information We do not sell your personal information. However, we may share information in the following instances:

With Service Providers: We may share information with trusted service providers who help us deliver our services, such as shipping partners, IT providers, or subcontractors for maintenance work.
Legal Requirements: We may disclose information if required by law or to protect our legal rights, safety, and property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.

5. Data Security We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We regularly review our procedures to safeguard data in line with industry standards.

6. Retention of Information We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

7. Your Rights You have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data, subject to legal obligations.
Opt-out: You can opt out of receiving promotional communications from us at any time.

8. International Data Transfers If you are located outside the country where we operate, your information may be transferred to and processed in a country that may not have the same data protection laws as your own. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Updates to this Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

10. Contact Us If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights regarding your personal information, please contact us at:

NCD SEAS Ship Maintenance LLC
Dubai - UAE
Email: [email protected]
Phone: (+971) 556021217